Company A enforces strict policies and procedures. A project manager is using an agile approach for an in-house software project but, despite training, cannot deliver efficiently. What should the project manager do first to improve the situation?

The project manager should first empower and coach the team members to focus on project delivery results because agile success relies heavily on self-organizing, empowered teams. By coaching, the project manager can help the team adapt agile principles within the company's structure, fostering a results-oriented mindset and improving efficiency. Identifying key influencers is a secondary step after initial empowerment and coaching. Following company procedures without addressing the underlying efficiency issue won't solve the problem, and retraining without empowerment is unlikely to be effective. Asking for a delay is a reactive measure that doesn't address the root cause of inefficiency.