Daniel’s boss wants him to figure out why their artist’s album isn’t generating as much revenue on YouTube as previous albums. Daniel discovers numerous asset ownership conflicts that need his attention. Which step would NOT help him resolve these conflicts?
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Correct answer: Delete and re-deliver the assets..
Why this is the answer
Deleting and re-delivering assets is not a recommended solution for resolving ownership conflicts. This action can lead to further complications, including loss of historical data, potential re-ingestion issues, and the creation of duplicate assets, which exacerbates the problem rather than solving it. The most effective approach is to directly address the conflict within the Content Manager CMS. Verifying conflicts in the Asset Conflict Report or Issues queue provides the necessary details to understand the dispute. Editing erroneous ownership information directly corrects your side of the conflict. Contacting other owners to request they update their incorrect information is a collaborative and efficient way to resolve discrepancies. These methods directly target the source of the conflict without creating new problems.
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