During a retrospective, many team members reported they cannot complete iteration tasks because of interruptions and requests for help from other teams. As the team facilitator, what should the project manager do to prevent this?
Choose an answer
Tap an option to check your answer.
Correct answer: Identify the root causes and set ground rules with all team members to minimize interferences..
Why this is the answer
The correct answer is to identify root causes and set ground rules. This directly addresses the problem by investigating why interruptions occur and establishing clear expectations for team interaction, fostering a more focused work environment. Meeting with affected team members and telling them not to reduce capacity is dismissive and doesn't solve the underlying issue. Hiring a coach for all teams is a broad solution that may not directly address this specific, immediate problem and is a significant organizational change. Suggesting the team improve planning and break stories into smaller pieces might help with internal efficiency but doesn't resolve external interruptions.
Pass your exam — without the endless answer hunt
Get every verified question and explanation for this exam in one place, and save hours of prep. 1,000+ certifications · 20+ languages · free to start.
Pass your exam faster → No card needed