During a status review of a large, multi-country project, one team's work is consistently late and often requires corrections. How should the project manager improve that team's quality?
Choose an answer
Tap an option to check your answer.
Correct answer: Evaluate the issue with the team to determine if they have the necessary skills to perform assignments..
Why this is the answer
The best first step is to evaluate the issue with the team to determine if they have the necessary skills. This aligns with a project manager's responsibility to identify root causes and address them collaboratively. It's possible the team lacks specific skills, training, or resources, or perhaps the requirements are unclear. Guiding all team members and bringing in external consultants (Option A) is a drastic and potentially expensive step before understanding the core problem. Reviewing the issue with the project sponsor and reducing scope (Option B) avoids addressing the team's underlying performance issues and might negatively impact project objectives. Asking a local SME to assist (Option C) could be a solution, but it's premature without first understanding why the team is struggling.
Pass your exam — without the endless answer hunt
Get every verified question and explanation for this exam in one place, and save hours of prep. 1,000+ certifications · 20+ languages · free to start.
Pass your exam faster → No card needed