During execution of a healthcare IT project, the project manager finds one stakeholder is difficult to communicate with and slow to provide feedback on deliverables. What should the project manager do?

The correct answer is to update the stakeholder engagement plan. This plan is a living document that should be reviewed and revised as stakeholder needs and engagement levels change. Encountering a difficult stakeholder is a clear indicator that the current engagement strategy for that individual is ineffective and requires adjustment. Updating the plan ensures a structured approach to improving communication and feedback. Sharing a feedback template might help with the quality of feedback, but it doesn't address the underlying communication difficulty or slowness. Using networking skills to build rapport is a good general practice, but it's a tactic that should be documented and formalized within the updated engagement plan, not a standalone solution. Asking the project sponsor to intervene is an escalation that should be considered only after attempts to resolve the issue directly, guided by a revised engagement plan, have failed.