During execution the project manager observes both technical and interpersonal conflicts within the team. What should the project manager do?
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Correct answer: Hold a team meeting to understand and address the conflict..
Why this is the answer
The project manager should hold a team meeting to understand and address the conflict because proactive and direct communication is essential for conflict resolution. Addressing conflicts promptly prevents escalation and maintains team morale and productivity. Scheduling a monthly meeting is too infrequent; conflicts need timely resolution. Addressing conflicts during a lessons learned session is too late; this session is for documenting outcomes, not resolving active issues. Hiring an external consultant is an extreme measure, typically reserved for severe, persistent organizational issues, not initial team conflicts. The project manager's role includes facilitating conflict resolution within the team.
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