During her recent campaign period, Sofía found that some audiences made their second or third purchase and decided to check the number of repeat purchases. Which type of goal are they measuring?
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Correct answer: Loyalty goals.
Why this is the answer
Loyalty goals measure post-purchase behavior and continued customer engagement. Second or third purchases indicate that customers are returning after an initial purchase. Tracking repeat purchases helps evaluate retention and long-term customer value. This goal focuses on strengthening existing customer relationships rather than creating initial discovery.
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