During organizational transformation for an AWS cloud migration, a company wants to become more responsive to customer feedback. According to the AWS Cloud Adoption Framework (AWS CAF), which action supports that goal?
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Correct answer: Realign teams to focus on products and value streams..
Why this is the answer
Realigning teams to focus on products and value streams directly supports becoming more responsive to customer feedback. This organizational change, outlined in the AWS CAF's People perspective, fosters cross-functional collaboration and ownership, allowing teams to quickly iterate and deliver features based on customer needs. Creating new value propositions with new products and services is an outcome of being responsive, not the action itself. Using a new data and analytics platform helps gather feedback but doesn't inherently change the organizational structure to act on it. Migrating and modernizing legacy infrastructure is a technical enabler but doesn't directly address the organizational agility needed for responsiveness.
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