During project execution a new department is created and its manager requests to be included in regular project communications and reporting. What should the project manager do?
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Correct answer: Perform a stakeholder analysis and update the communications management plan to reflect the new situation..
Why this is the answer
The correct answer is to perform a stakeholder analysis and update the communications management plan. This is because the creation of a new department and its manager's request represent a potential change in project stakeholders. A stakeholder analysis will help determine the new manager's influence, interest, and impact on the project, and the communications management plan should then be updated to reflect any necessary adjustments to communication channels, frequency, and content. Simply telling the project team to include the manager (first incorrect option) is reactive and doesn't follow a structured process for stakeholder engagement. Telling the manager that only listed stakeholders are involved (second incorrect option) is dismissive and ignores a potential new stakeholder. Suggesting the manager contact the steering committee and PMO (fourth incorrect option) delegates the project manager's responsibility for stakeholder management.
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