During project execution a new project manager replaces the previous manager and finds team performance has dropped significantly, harming the project's KPIs. The team has performed well on similar projects in the past. What should the project manager do next to address this?
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Correct answer: Call for a team meeting to identify the root cause for the declining performance..
Why this is the answer
The correct answer is to call for a team meeting to identify the root cause for the declining performance. Before taking any action, the project manager needs to understand why performance has dropped. Since the team performed well previously, the issue is likely not a lack of capability but rather a new problem or a change in circumstances. A team meeting fosters open communication and allows the team members, who are closest to the work, to articulate the challenges they face. Reviewing the resource management plan and organizational assets might be a subsequent step, but without understanding the root cause, it's premature. Estimating baseline impacts and submitting a change request or applying compression techniques are actions taken after the problem is understood and potential solutions are identified, not as initial diagnostic steps.
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