During project execution the project manager and a team member clash at every team meeting, preventing tasks and deliverables from being completed. The project manager considers changing their leadership style. What should they do?
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Correct answer: Review the set of responsibilities with the team member.
Why this is the answer
Reviewing responsibilities directly addresses potential misunderstandings or role ambiguity that could be fueling the conflict. By clarifying expectations, the project manager can identify if the team member feels their contributions are not valued or if there's a perceived overlap or gap in duties. Avoiding interaction is counterproductive and will worsen the conflict, not resolve it. Escalating to the sponsor is premature; the project manager should first attempt to resolve team-level issues internally. Reviewing personnel skills documentation is a general activity and doesn't directly address the interpersonal conflict or the specific clash over tasks and deliverables.
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