Fill in the blanks: A customer makes a purchase from your company and submits the form with a box checked to receive marketing emails. This box was checked by default. You proceed to send them marketing emails. This can be described as ______ and ________.
Choose an answer
Tap an option to check your answer.
Correct answer: implicit consent, single opt-in.
Why this is the answer
This scenario describes implicit consent because the customer did not actively choose to receive emails; rather, a pre-checked box assumed their consent. While they made a purchase, their agreement to receive marketing emails was implied by not unchecking the box. It is single opt-in because the customer was added to the email list immediately after submitting the form without any further confirmation step, such as clicking a link in a confirmation email. Double opt-in would require an additional confirmation step. Explicit consent would involve the customer actively checking an unchecked box to indicate their desire to receive emails.
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