GMB Questions and Answers is a messaging system that allows customers to ask the business a question, and only the business can answer.

GMB Questions and Answers (Q&A) is a feature where anyone can ask a question about a business, and anyone can answer it—not just the business owner. While the business should ideally be the first to respond to ensure accuracy, customers and even local guides can also provide answers. This collaborative aspect means businesses need to actively monitor their Q&A section to correct misinformation or provide official responses. The statement is false because it incorrectly claims only the business can answer.