Hamish has created a website with an online booking system for his salon appointments.He wants to engage more with his customers and came up a list of goals.Help Hamish to match each task with the online tool you think he should use to achieve his goal.Gather customer feedback:
Choose an answer
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Correct answer: Email survey.
Why this is the answer
An email survey is the most effective tool for gathering customer feedback because it allows Hamish to directly solicit opinions, suggestions, and ratings from his clients in a structured and measurable way. Customers can complete the survey at their convenience, providing detailed insights into their salon experience. An online gallery is primarily for showcasing work and attracting new clients, not for collecting feedback. A map helps customers find the salon's physical location but doesn't facilitate feedback collection.
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