Dale Carnegie’s 1936 bestseller, 'How to Win Friends and Influence People', suggests that you can, “Ask questions the other person will enjoy answering.” What’s one way that you can do this in a business setting?

A useful business conversation encourages the other person to contribute something meaningful. Asking for perspective supports stronger rapport because it shows respect for the other person’s experience. In HubSpot’s inbound methodology , helpful conversations are centered on understanding people, not controlling the interaction. This approach can reveal context that improves collaboration and decision-making.