If you choose to send an email based on that contact’s time zone, but they do not have a time zone in their record, what happens?
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Correct answer: HubSpot will default to your account’s time zone..
Why this is the answer
HubSpot can schedule marketing emails based on each contact’s time zone . If a contact does not have a time zone value, HubSpot uses the account’s time zone as the fallback. This ensures the email still sends rather than being skipped. The fallback is based on account settings, not another contact’s record or a calculated average.
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