In a hybrid project, the team performed excellently during the predictive phase, but when iterations began they showed low commitment, conflict, and confusion that lowered morale. How should the project manager respond?

The team is struggling with the transition from a predictive to an iterative approach, indicating a lack of understanding or experience with agile methodologies. Coaching on agile processes and knowledge will address the root cause of their low commitment, conflict, and confusion, equipping them with the necessary skills and mindset to succeed in the iterative phase. While team-building activities can improve collaboration, they won't resolve the underlying knowledge gap. Identifying individual contributors to low morale is reactive and doesn't address the systemic issue. Giving more decision-making authority without proper agile understanding could exacerbate the confusion.