In a matrix organization you arrange to meet a functional manager about testing support for two software projects, but they can't attend and say resources may not be available. What should you do?

The correct answer is to meet with the project team. In a matrix organization, resource availability can be a challenge. Collaborating with the project team leverages their collective knowledge and problem-solving skills to identify potential solutions or alternative strategies for securing the necessary testing support. This approach fosters team ownership and ensures the solution is practical and aligned with project needs. Discussing with a test engineer (option A) is premature without understanding the broader resource constraints. Meeting with a procurement specialist (option B) is a viable option, but it should be considered after exploring internal solutions with the team. Requesting a meeting with the sponsor to change the scope (option D) is an escalation that should only occur after exhausting team-level problem-solving and understanding the full impact of such a change.