In a newly formed project team, an experienced team member is overwhelmed by the task complexity and is unhappy with the project. What should the project manager do?

The correct answer is to actively listen to the team member and identify ways to support their needs. This approach aligns with a project manager's role in fostering a supportive team environment and addressing individual concerns. By listening, the project manager can understand the root cause of the team member's overwhelm and unhappiness, which could be a lack of skills, resources, or an unrealistic workload. Then, they can collaborate on solutions like providing training, reassigning tasks, or adjusting the schedule. Telling the team member the tasks are unavoidable and asking them to find a way to overcome challenges is dismissive and unsupportive, potentially leading to decreased morale and productivity. Organizing team-building activities might address general team tension but doesn't directly resolve the specific individual's task-related overwhelm. Asking the team member to record a potential schedule delay in the risk register is a reactive measure that doesn't address the underlying issue of the team member's current struggle and unhappiness.