In HubSpot, you can exclude unengaged contacts. What best describes an unengaged contact?
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Correct answer: A contact who’s never engaged with your emails before and hasn’t opened your last 11 emails..
Why this is the answer
HubSpot uses graymail suppression to avoid sending marketing emails to contacts who are unlikely to engage. A contact who has never engaged is considered unengaged after not opening the last 11 marketing emails sent to them. Engagement is based on an open or click in a marketing email. This suppression helps protect email performance and sender reputation .
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