Late at night on a weekend a team member calls you in tears about pressure from an upcoming deadline. What should you do?

Showing empathy and discussing next steps is the most appropriate immediate action. The team member is in distress, and a project manager's role includes supporting team well-being. Empathy builds trust and allows for a constructive conversation about potential solutions, such as workload re-prioritization, resource allocation, or stress management techniques. Reviewing HR policies is a reactive step that doesn't address the immediate emotional distress. Asking for written concerns or scheduling a meeting for the next business day delays crucial support and could exacerbate the team member's feelings of isolation or pressure. The immediate need is support and problem-solving.