Late in the project, a stakeholder reports they are not receiving status reports. The project manager confirms the person is listed as a stakeholder but was omitted from the communications management plan. What should the project manager do next?

The correct answer is to update the communications management plan and send the status report. This is the most proactive and professional approach. The communications management plan is a living document that should be updated as needed to reflect project realities. Addressing the stakeholder's immediate need for information while correcting the oversight ensures effective communication and maintains stakeholder satisfaction. Asking the stakeholder to get information from another stakeholder is unprofessional and shifts the project manager's responsibility. Informing the sponsor is an escalation that isn't immediately necessary; the project manager should first attempt to resolve the issue directly. Telling the stakeholder they can't receive information is unhelpful and damages stakeholder relationships.