Michelle wants to know how she can improve her business listing so it reaches the most people online. What can she do to get the information she needs?
Choose an answer
Tap an option to check your answer.
Correct answer: She can use insights to see how many people saw her business online and the types of things they were searching for when her listing appeared..
Why this is the answer
The correct answer is to use Insights. Google My Business Insights provides valuable data on how customers find your business, what search queries they use, and how they interact with your listing (e.g., website visits, calls, direction requests). This information directly helps Michelle understand her online visibility and optimize her listing to reach more people. Asking customers for review information is not a reliable or comprehensive way to gather this data. Reviewing call information only shows direct calls, not overall online reach or search queries. Checking AdWords Express only shows ad performance, not organic search visibility or customer search behavior related to the GMB listing itself.
Pass your exam — without the endless answer hunt
Get every verified question and explanation for this exam in one place, and save hours of prep. 1,000+ certifications · 20+ languages · free to start.
Pass your exam faster → No card needed