On a software development project, a team member says the tasks are simple and quality control is unnecessary. The project manager thinks removing the quality management plan would save money for the customer. What should the project manager do?

The project manager must develop a quality management plan. Quality is a critical component of project success, alongside cost and schedule. Omitting quality control, even for "simple" tasks, introduces significant risks of defects, rework, and customer dissatisfaction, which ultimately increase costs and extend schedules. A project manager's responsibility includes ensuring the project delivers the required quality. Recording the absence of a quality plan as a risk is insufficient; it doesn't mitigate the risk of poor quality. Relying solely on a team member's self-assessment of their experience without a formal quality process is irresponsible. Requesting an external audit after acceptance is reactive and costly, failing to prevent defects during development.