On daily calls team members report task progress. One member rarely shares details yet has critical upcoming tasks. All members are in different countries and critical work is about to begin. Which two actions should the project manager take? (Choose two.)

The project manager should first address the individual team member's lack of communication. Talking to the team member directly about their engagement and understanding any underlying issues is a crucial first step in resolving the problem and maintaining team morale. This aligns with the PMP emphasis on communication and conflict resolution. Additionally, with a globally distributed team and critical work approaching, establishing a virtual workspace (e.g., a shared document repository, project management software, or communication platform) will facilitate better collaboration, transparency, and progress tracking for all team members, not just the one in question. This proactive approach improves overall team communication and project visibility. Asking for emails is less efficient and less collaborative than a virtual workspace. Reassigning work is a drastic measure that doesn't address the root cause and can demotivate the original team member. Reporting poor performance without first attempting to resolve the issue directly is premature and can damage trust.