One of your customers is reporting that a subset of their devices is not getting provisioned correctly through QR code. You need to help them troubleshoot this issue. Which of the following areas should you look into when troubleshooting a provisioning issue? Select the two correct answers.

When troubleshooting QR code provisioning issues, two critical areas to investigate are the provisioning process itself and the device/OS compatibility. "Provision device" is correct because errors during the actual scanning of the QR code, network connectivity issues during provisioning, or incorrect enrollment credentials would prevent successful setup. "Select OS version/device" is correct because specific Android OS versions or device models might have known compatibility issues with certain provisioning methods or EMMs, or they might require specific configurations that are not being met. "Set device policies" is incorrect because device policies are applied after successful provisioning; they don't typically prevent the initial provisioning from completing. "Set managed config" is also incorrect for the same reason; managed configurations are applied to apps after the device is enrolled and policies are in place.