Reminding a customer to complete a purchase after abandoning their cart is an example of which type of email automation?

A single-step automation involves a single trigger leading to a single action. In this case, the trigger is an abandoned cart, and the single action is sending a reminder email. Multi-pathway automation, conditional workflows, and multi-step automation all involve more complex sequences of actions, often with branching logic or multiple steps over time, such as sending a series of emails or offering different incentives based on customer behavior. An abandoned cart reminder is a straightforward, one-to-one response.