Select all that apply. Which of the following is an example of when you should use a restricted knowledge base?
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Correct answer: If you only want your customers, not prospects, to access your information, If you don't want your competitors to access your information, If you want to improve your search engine optimization (SEO).
Why this is the answer
A restricted knowledge base in HubSpot Service Hub limits access to specific audiences, such as paying customers, while preventing competitors or the public from viewing content. Restricting access can also help optimize content for SEO by controlling which pages are indexed. This ensures sensitive information is protected while still supporting visibility and discoverability where appropriate.
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