Select all that apply. Which of the following statements about trigger-based emails are true?

Trigger-based emails, also known as behavioral emails or automated emails, are sent in response to a specific action or event taken by a user. This makes them ideal for immediate follow-up after a lead downloads a resource, as the email's content can be highly relevant to that specific action. Their timely and personalized nature significantly enhances the customer experience, making interactions feel more seamless and less intrusive. The incorrect options describe broadcast emails, which are sent to a broad audience on a fixed schedule, or general announcements, which lack the personalized, event-driven nature of trigger-based emails.