Some virtual team members are in a region with generally good internet, yet they often have connectivity problems joining calls during the day. What should the project manager do?

The project manager's primary responsibility is to facilitate team communication and remove impediments. Identifying the root cause of the connectivity issues (e.g., peak local internet usage, specific provider problems, hardware limitations) and developing an action plan directly addresses the problem, leading to a sustainable solution. Asking team members to use chat tools instead of calls avoids the problem rather than solving it, potentially hindering effective real-time collaboration. Providing lower-bandwidth tools might be a temporary fix but doesn't resolve the underlying issue and could still lead to poor call quality. Recording meetings and sharing them is a reactive measure; while useful for those who miss calls, it doesn't ensure active participation or real-time problem-solving during the meetings.