The CCB approved a change to add a new product component. The operations manager later says the change will significantly disrupt the production line. What should the project manager do first?

The project manager's first step should be to gather more information and understand the situation better. Meeting with the operations manager allows the project manager to explain the rationale behind the approved change and, crucially, to understand the specific concerns and potential impacts on the production line. This collaborative approach fosters understanding and can lead to identifying solutions or mitigation strategies. Acknowledging concerns and raising a new risk is a subsequent step, not the first. Escalating to the sponsor prematurely without fully understanding the issue can be counterproductive. A root cause analysis workshop is premature; the immediate need is to understand the current impact of an approved change, not to assign blame for past decisions.