The city will build a new tram station using a predictive lifecycle for construction and an iterative lifecycle for software. Neighbors are resisting, have asked the mayor to stop the project, and are threatening legal action. Which two actions should the project manager take? (Choose two.)
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Correct answer: Conduct regular meetings with the neighbors to get their buy-in for the project, Register this situation as a risk and develop a mitigation plan.
Why this is the answer
The project manager should conduct regular meetings with the neighbors to get their buy-in for the project. Engaging stakeholders early and often, especially those resistant to the project, can help address concerns, build trust, and potentially mitigate opposition. This proactive communication is crucial for managing stakeholder expectations and fostering support. Additionally, the project manager must register this situation as a risk and develop a mitigation plan. Threats of legal action and strong resistance from neighbors represent a significant project risk that could impact scope, schedule, cost, and even project viability. Identifying the risk, analyzing its potential impact, and planning responses are essential steps in risk management. Discussing alternatives for relocating the station with the construction team is premature and may not be necessary if stakeholder engagement is successful. Meeting with the mayor to explain importance is good, but does not directly address the neighbors' concerns or the legal threat. Publishing information on the website is a one-way communication and less effective than direct, interactive engagement for gaining buy-in.
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