The customer wants to show stakeholders a tangible result sooner, which requires moving a milestone earlier. Which two actions should the project manager take? (Choose two.)

When a customer requests an earlier milestone, the project manager should first understand the underlying need. Reviewing the customer's priorities regarding the desired requirements for the milestones helps to clarify what is most critical for early delivery. This allows for a more informed discussion. Simultaneously, discussing with the project team which requirements can be delivered faster is crucial. This collaborative approach identifies potential solutions or trade-offs, such as re-sequencing tasks or focusing on a subset of features for the earlier milestone. Convincing the customer to keep requirements unchanged is not a collaborative approach and ignores their need. Informing the customer about increased cost without exploring solutions is premature and can damage the relationship. Escalating to senior management is an extreme measure that bypasses problem-solving at the project level.