The management team reports that employees are missing features on company-provided tablets, which is causing productivity issues. The management team directs the IT team to resolve the issue within 48 hours. Which of the following would be the best solution for the IT team to leverage in this scenario?
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Correct answer: MDM.
Why this is the answer
MDM (Mobile Device Management) is the best solution because it allows IT to centrally manage and configure company-owned mobile devices, such as tablets. This enables them to push out necessary features, applications, and configurations to all devices efficiently, resolving the reported productivity issues. EDR (Endpoint Detection and Response) focuses on threat detection and response on endpoints, not device configuration. COPE (Corporate-Owned, Personally-Enabled) is a device ownership model, not a management solution itself. FDE (Full Disk Encryption) is a security feature for data at rest, not a tool for managing device features.
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