The marine authority will not issue the work permit until certain environmental reinforcement work is completed, but that reinforcement is not in the project scope. What should the project manager do?

The correct answer is to start the organization’s change control process via a change request. The environmental reinforcement work is a new requirement essential for obtaining the work permit, meaning it directly impacts the project's ability to proceed and achieve its objectives. Since it's outside the original scope, it constitutes a change. The formal change control process ensures that such changes are properly documented, evaluated for impact (cost, schedule, resources), approved by relevant stakeholders, and integrated into the project plan. Raising the issue and updating the progress report is insufficient because it doesn't address the underlying problem or provide a solution. Contacting an officer to verify necessity might be part of gathering information but doesn't resolve the scope change. Holding a meeting to revise the WBS is premature; a WBS revision is an outcome of an approved change, not the initial step for an out-of-scope requirement.