The planning phase finished with remote sessions. The day after the kickoff at the client's site, team member A asked to be moved because they feel uncomfortable around team member B. What should the project manager do to handle this situation? (Choose two.)

Speaking with both members to try to resolve the situation is crucial for understanding the root cause of the discomfort and facilitating a resolution. As a project manager, your role includes mediating conflicts and fostering a productive team environment. Clarifying inclusive practices reinforces expected professional behavior and reminds all team members of their responsibility to create a respectful workplace. Moving either team member A or B to another project without understanding the issue is a premature and potentially disruptive solution that doesn't address the underlying problem. Escalating to the project sponsor is an overreaction at this initial stage; the project manager should attempt to resolve team-level issues first.