The PMO assigns a project manager experienced in hybrid approaches to a predictive project that is behind on both cost and schedule. While the project manager is ramping up, the project slips further and stakeholders ask senior management to replace the project manager. How should the project manager handle this situation?

The project manager should meet with stakeholders to understand their concerns and define an action plan. This proactive approach directly addresses the immediate problem of stakeholder dissatisfaction and project performance. By engaging stakeholders, the project manager can gather critical information, build rapport, and collaboratively develop solutions, demonstrating leadership and commitment. Escalating to senior management without first attempting to resolve the issue directly is premature and may be perceived as avoiding responsibility. Socializing with stakeholders is part of building relationships, but in this critical situation, a more formal meeting with a clear objective of understanding concerns and defining an action plan is necessary. Continuing to work without addressing the stakeholder concerns directly will likely exacerbate the problem and is not a proactive solution.