The project has been approved, but a key stakeholder says the project's management strategy is unclear and refuses to attend a working session. What should the project manager do first?
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Correct answer: Share the project documents and invite the key stakeholder to discuss any concerns..
Why this is the answer
The project manager should first share project documents and invite the stakeholder to discuss concerns. This proactive approach addresses the stakeholder's stated issue (unclear strategy) by providing information and opening a dialogue. It aims to understand their specific objections and build consensus early. Inviting the stakeholder to the CCB is premature, as the strategy hasn't been discussed or formally changed yet. Asking the sponsor to exert authority is an escalation that can damage relationships and should be a last resort. Proceeding without the key stakeholder risks further alienation and potential issues later in the project, as their input is crucial.
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