The sponsor asks the project manager to draft the project charter and involve a specific stakeholder for needed resources, but that stakeholder refuses, saying the deliverable offers no benefit. What should the project manager do?
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Correct answer: Meet with the stakeholder to discuss how the deliverable will impact them..
Why this is the answer
The project manager should meet with the stakeholder to discuss the deliverable's impact. This proactive approach allows the project manager to understand the stakeholder's concerns, clarify the project's benefits, and potentially identify how the deliverable does offer value or can be adjusted to do so. This aligns with effective stakeholder engagement, addressing resistance early. Treating it as a risk is premature; direct communication is the first step before formal risk management. Escalating to the sponsor immediately bypasses an opportunity for direct resolution and can damage relationships. Improving communications for future cooperation is too passive; immediate action is needed to address the current refusal.
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