The team is working long hours to meet a milestone, morale is low, and because the team is remote they haven’t had opportunities to build relationships beyond task work. What should the project manager do to improve the remote team’s morale?
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Correct answer: Offer opportunities for coworkers to interact beyond tasks, and model this behavior to create a safe space.
Why this is the answer
The correct answer is to offer opportunities for coworkers to interact beyond tasks and model this behavior to create a safe space. This directly addresses the root cause of low morale: the lack of relationship building due to remote work. By creating informal interaction opportunities and demonstrating that it's safe and encouraged, the project manager fosters a more connected and supportive team environment, which can significantly boost morale. Evaluating challenges for lessons learned is important but doesn't immediately address current morale. Planning a celebration is good for recognition but doesn't solve the underlying issue of isolation. Organizing an in-person retreat might be beneficial but is often impractical, expensive, and doesn't provide ongoing solutions for remote team interaction.
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