True or False: Chatbots are only useful for simple yes/no queries. Select the correct answer, then submit.

Modern chatbots use conversational AI and natural language processing (NLP) to understand and respond to many kinds of requests, not just simple binary prompts. Google explains that conversational AI simulates human conversation and that Dialogflow CX can control conversations through flows, which supports multi-step interactions rather than one-word answers. Intents let a chatbot match different user goals, and fulfillment lets it return dynamic responses or complete actions such as checking availability or booking something. That means a chatbot can answer questions, guide a conversation, and support more complex tasks across a full interaction. Google Cloud Documentation+3Google Cloud+3Google Cloud Documentation