True or false: With the send email action in Mailchimp’s Customer Journeys, you can build an email using a previous campaign as a template, or create your email from scratch by selecting a new template. Regardless of how you build your email, you’ll never have to leave the Customer Journey workflow.

This statement is true. Mailchimp's Customer Journeys are designed for seamless automation. When you add a "send email" action, you have the flexibility to either select an existing email campaign to reuse as a template, or start fresh by choosing a new template and building your email content directly within the Customer Journey builder. This integrated approach means you do not need to navigate away from the Customer Journey workflow to design or edit your email, streamlining the process of creating automated email sequences.