Users are reporting that they are seeing the consumer Play Store on their fully managed work devices. Which of the following would be valid troubleshooting steps for this issue? Select the two answers that apply.

Seeing the consumer Play Store on a fully managed device indicates a problem with the device's management or Play Store configuration. Verifying that the EMM is still bound to the user's company is crucial because if the binding is broken, the EMM cannot enforce policies, leading to the consumer Play Store appearing. Ensuring the IT admin has set an application allowlist (also known as a "private app store" or "managed Play Store layout") is also critical. If an allowlist isn't configured, or if the Play Store is set to an open state, users will see the full consumer catalog. Uploading apps to the Google Play Developer Console is for publishing private apps, not for controlling the Play Store interface itself. Setting the correct managed configuration for the Google Play Store is a general step, but the allowlist is the specific setting that controls what apps are visible.