What are two best practices for discovering whether a message you’ve scheduled with Hootsuite has failed to send? (pick two)
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Correct answer: enable email notifications for failed messages under 'Preferences', review the 'Past Scheduled' calendar view in Publisher for entries colored red.
Why this is the answer
Enabling email notifications for failed messages under 'Preferences' is a proactive way to be immediately informed if a scheduled post doesn't go out as planned. This allows for quick intervention. Reviewing the 'Past Scheduled' calendar view in Publisher for entries colored red is another effective method, as Hootsuite visually flags failed posts in red, making them easy to spot. Downloading a 'Past Scheduled' report and cross-referencing is a more manual and time-consuming process than the direct notification and visual cues offered by the correct options. The 'Rejected' tab in Publisher is for posts that were rejected during an approval workflow, not for posts that failed to send after being scheduled.
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