Which of the following is an example of something you want to avoid when building your CTA?
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Correct answer: Surprising readers by linking to an unexpected destination.
Why this is the answer
Surprising readers by linking to an unexpected destination is something to avoid when building a Call to Action (CTA). CTAs should clearly communicate what will happen when clicked, building trust and encouraging engagement. Unexpected destinations lead to user frustration and a high bounce rate, undermining the CTA's purpose. A colorful, standing-out button helps draw attention to the CTA, which is a good practice. Keeping instructions simple, clear, and brief ensures the user understands the desired action without confusion. Multivariate testing with indirect and direct suggestions is a valuable strategy for optimizing CTA effectiveness by identifying which messaging resonates best with the audience.
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