Which of the following statements is true when it comes to developing a web presence for a business?

Mobile apps provide a direct channel for customers to browse products, add items to a cart, and complete purchases, all within the app environment, independent of the business's main website. While some apps may link to a website for certain functions, their primary purpose often includes enabling direct transactions. The statement that customers can't place an order using an app is incorrect, as e-commerce apps are prevalent. Building a new website can range from inexpensive (using templates) to costly (custom development), so it doesn't always require a large budget.