Which purpose describes an integration API in Cisco DNA Center?
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Correct answer: Allow the platform into approval chains in ITSM..
Why this is the answer
Integration APIs in Cisco DNA Center are designed to facilitate interaction between Cisco DNA Center and external IT Service Management (ITSM) systems. This allows for automated workflows, such as incorporating network changes or service requests originating from Cisco DNA Center into existing ITSM approval processes. For example, a network change detected by Cisco DNA Center could trigger a ticket in ServiceNow, requiring approval before further action. The other options describe different types of APIs: "Obtain information about clients, sites, and topology from Cisco DNA Center" describes Northbound APIs, used for data retrieval. "Enable external systems to take actions in response to an event" describes Event-driven APIs or Webhooks, which push notifications. "Enable discovery and control of the network by using HTTPS verbs" describes Southbound APIs, used for controlling network devices.
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