While finalizing project management plans, the customer provides new quality standards the final product must meet. What should the project manager do to ensure smooth delivery?
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Correct answer: Agree on acceptance criteria with the client.
Why this is the answer
The correct answer is "Agree on acceptance criteria with the client." New quality standards directly impact what the customer will consider acceptable for the final product. By agreeing on revised acceptance criteria, the project manager ensures that both the project team and the client have a clear, shared understanding of the new quality expectations, which is crucial for smooth delivery and avoiding disputes later. "Involve the client in identifying risks" is a good practice but doesn't directly address the immediate need to define how the new standards will be met and verified. "Agree on a revised project charter" is too broad; while the charter might be updated for significant scope changes, acceptance criteria are a more direct and specific response to new quality standards. "Involve the client in a performance gap analysis" might be a step taken later if issues arise, but it's not the immediate action to define how new standards will be met.
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