While planning the next sprint review, the project lead receives a senior manager's request for a status report using a template more detailed than the PMO's monthly report. The team tracks work with an electronic product backlog and a kanban board. What should the project manager do next?

The project manager should contact the senior manager to clarify their information needs. This is the most effective first step because understanding the manager's specific requirements and the purpose behind the request will allow the project manager to provide the most relevant and efficient solution. Without this clarification, any action taken might not address the actual need. Granting access to the product backlog or reviewing the kanban board might overwhelm the manager with raw data or not provide the specific summary they are looking for. Altering the PMO template without understanding the manager's needs could lead to unnecessary work and still not meet the requirement.