Who can add devices to a customer’s zero-touch account?

Only authorized device resellers and their designated vendors can add devices to a customer's zero-touch enrollment account. This ensures that devices are properly registered and linked to the correct organization before they even reach the end-user. The customer IT Admin manages the zero-touch portal but cannot directly add new devices; they can only assign devices that have already been added by a reseller. The EMM provider integrates with zero-touch for device management but does not add devices to the account. The device manufacturer produces the hardware but does not directly manage zero-touch account additions.